Information We Collect and Why
When you send inquiries to us, or respond to emails or surveys, we will collect your email address, name and any other information you choose to include in your email or responses in order to properly respond to you, to aggregate data provided to better improve our membership service and provide direct marketing to you, and for any other legal purpose based on the context of the inquiry (such as responding and reporting a data breach). If you contact us by phone, we will collect and retain that phone number you use and may collect additional information to verify your identity. If you tag us on social media platforms or send us direct messages, depending on the settings you have chosen for the social media platform and the context of the post, we may maintain records of the social media messages in order to request permission to share for our commercial purposes, to respond to your inquiry, to improve our membership offering, or for any legal actions that may be necessary based on the context of the social media post you make, or for legal reporting obligations we may have.
If you purchase a policy from WFTDI, you voluntarily provide your contact details such as name, postal address, phone number and email through filling out our electronic forms for the purpose of purchase and processing of WFTDI insurance, and to manage our relationship with you. As part of your business with us, we may also receive personal information about you, such as date of birth and government identifiers associated with you (such as social security number and tax ID) and your league affiliation (including venue or management company address), necessary to provide insurance. The form data will be stored and used to identify and communicate with you in regard to your requests. Only website administrators have access to the form data and will be stored indefinitely.
Who Sees Your Personal Information
WFTDI does not sell or share your personal identifying information with any parties which are not needed to carry out obligations of providing membership services, or complying with applicable law and regulations. WFTDI may engage or work with third party providers to provide additional goods or services to add on to your benefits as our customer. WFTDI will share your personal information with the insurance provider for any claims you make, in order to fulfill obligations of processing your claims. WFTDI links to an outside third party service provider to process your payments. WFTDI does not save or retain your payment information. WFTDI does not control the privacy practices of the third party service provider that processes payment information. WFTDI may anonymize and aggregate demographic data that it shares with its parent company, solely for marketing purposes. Once anonymized, the data will not be used to identify any individual. WFTDI will share information necessary to comply with law enforcement or other government and regulatory agencies, or to other third parties as required by, and in accordance with, applicable law or regulation.
Retention and Destruction of Personal Information
We solely retain your personally identifying information to fulfill your membership services, or for any legal purposes needed such as for complying with law enforcement, applicable law, or legal regulations.
Access or Correction to Personal Information
You have certain rights to access, update and correct the personal information we have collected from you. If you wish to access the personal information we have about you, or believe that any personal information we have about you is incorrect or incomplete, you can access your own information through our website, or contact us at the email below. We may request additional information to verify your identity and will retain that data for that purpose.
Questions or Complaints
5900 Balones Dr. Ste 4125
Austin, TX 78731
Last Update: [Date website live]